Terms & Conditions
General information
For any questions, please feel free to contact us.
Wellington Natural Care ApS.
Jernbanegade 23
DK-4000 Roskilde
Mail:
Phone: + 0045 26739120
VAT: DK- 40806970
Want to make a purchase?
Payment and VAT
You can pay with VISA, VISA Dankort, MasterCard, Maestro BS, JCB or Mobile Pay. You can choose to pay in DKK.
The amount will be withdrawn from your account as soon the order has been dispatched from our stock.
If you are ordering from an EU country all our prices include 25% Danish VAT. If the product are purchased from a non-EU country you will not be charged Danish VAT.
Delivery
All orders are shipped within 1-3 business days from Denmark if the items are in stock.
SHIPMENT IN DENMARK
Get Free Shipping when you shop for 499 DKK or more-
Delivery to Home address or Parcel Pickup shop.
2-4 days Shipping.
Shipping 49 DKK When you buy for under 499 DKK
Dao: Home and Parcel Pickup Shop. ( 49 DKK )
GLS: Parcel Pickup Shop ( 49 DKK )
SHIPMENT OUTSIDE DENMARK
EU: 130 DKK / 17 EUR / 5-7 week days
Outside EU: 130 DKK / 17 EUR / 6-15 week days + customs time
Please note that we cannot take any responsibility for import taxes and duties to your country.
Return policy
Returns can be done within 14 days after receiving the product. The product must be in an unused and undamaged condition. Please wrap and pack very carefully to ensure your returned product not will be damaged during the shipping and include a copy of the original invoice.
All return shipment cost is paid by the costumer. After receiving the returned goods and approving the return, we will credit your bank account with the full amount.
Please send the products to:
Wellington Natural Care Aps.
Jernbanegade 23
Dk-4000 Roskilde.
Denmark
If you have any questions please contact us at: info@wellingtonnaturalcare.dk
Warranty
When shopping at our webshop: www.wellingtonnaturalcare.com you have a 24-month warranty. This means that you either can get your order replaced, refunded or a reduction in price, all depending on the specific situation.
It’s naturally a requirement that the complaint is justified, and that the defect is not caused by incorrect use of the product, ordinary wear and tear or other negligent behaviour.
If you discover any problems with your product, please complain as soon as possible – but max. 2 months after the defect has been discovered.
When returning the order, please describe the reason for returning as detailed as possible to:
Wellington Natural Care Aps.
Jernbanegade 23
Dk-4000 Roskilde.
Denmark